Why is it that locksmith companies have such a bad image?
When you talk about a company you automatically have an association of it. Take a carwash company for example. You might think of it as a company that does its job pretty well, or you might think of it as a company that doesn´t even take care of its own tools and after you went through the carwash your car might even look worse.
Especially the later associations come often to mind when someone thinks of a locksmith company or an employee. But what is the reason for the bad image and is it really true? Let´s take a look at the facts.
The clients are usually upset about the situation
Locksmith company’s don´t have an easy job. When they arrive at the door of the customer they face an upwinded person that is far from being relaxed. Instead the employees see a very stressed person that has only two wishes: First, please open the door and the second, please don’t let the bill get to high. While the first wish can be easily fulfilled, the second wish is a little bit more tricky. Because most locksmith companies take a lot of money for their services.
That is the first moment when a bad association is build. Noone wants to pay hundreds of Dollars for a task, that is done within a couple of minutes. To be honest, the author of these lines didn´t gets the relation between the price and the time for the work.
They have to avoid damage by all means
But since locksmith employees have to be very careful when they want to open a door, they have great responsibilities and these responsibilities carry a big big price tag. Because, when the employee doesn’t work careful enough it is likely, that he will damage the door, the lock or even the electricity, if it is a modern door that uses electronic devices as well.
Most people don’t take the time to think of these aspects. They are glad that their door has been opened and their happiness is disturbed by the bill they get.
So what we have here is a dilemma for a locksmith company. They think that they help their clients pretty much, but at the same time they don´t get the positive vibes in return. Instead they get complaints about their work the time they needed to get to the locked door and in the end, the bill.
Do locksmith companies deserve that reputation?
It is not just single locksmith companies, but the whole industry, that has to deal with that bad image. While there are clearly companies that don´t do a good job, the majority of the company does a great job. Therefore the bad image is not justified for all locksmith companies.
And it would only be fair, if customers start to rethink their images of locksmith companies. That would make the whole process much more easy and most of all more comfortable for the two sides. Garage door repair Sacramento